Is there telephone support and/or email support?
Yes, If you purchased your membership through Epoch, telephone support is available to you. For help with billing questions, password, or technical support, you may PHONE TOLL FREE:+1 800 893 8871 or PHONE WORLDWIDE:+1 310 664 5810, 24 hours a day, 7 days a week.
In addition, you have the option of contacting us by email at firstname.lastname@example.org. Emails are answered within 24 hours. Please remember to include your username and/or subscription number in your e-mail, along with a detailed description of your problem or concern.